Return Policy

This Return Policy outlines the terms and conditions for returns, refunds, and cancellations of web development services provided by Chakrellydhulio. Please read this policy carefully before purchasing our services.

Return Period

Due to the custom nature of web development services, returns are handled on a case-by-case basis. If you are not satisfied with our services, you must notify us within 14 days of service completion or delivery of the final product, whichever comes first.

For ongoing services or subscription-based services, cancellation requests must be submitted at least 30 days before the next billing cycle to avoid charges for the upcoming period.

Return Conditions

To be eligible for a return or refund, the following conditions must be met:

• The service must not have been fully utilized or implemented
• The request must be made within the specified return period
• The service must not have been customized beyond the original agreement
• Any deliverables provided must be returned in their original condition
• The request must be submitted in writing via email to support@chakrellydhulio.world

We reserve the right to deny returns or refunds if the service has been substantially used, modified, or if the request is made outside the return period.

Cost of Return Shipping

Since our services are primarily digital and delivered electronically, there are typically no physical items to return. However, if physical materials were provided as part of the service:

• You are responsible for the cost of return shipping unless the return is due to our error
• Return shipping costs will be deducted from any refund amount
• We recommend using a trackable shipping service for returns
• We are not responsible for items lost or damaged during return shipping

Return Process

To initiate a return or request a refund, please follow these steps:

1. Contact us via email at support@chakrellydhulio.world within the return period
2. Provide your order number or service agreement reference
3. Explain the reason for your return or refund request
4. Include any relevant documentation or evidence
5. Wait for our response, which will be provided within 5 business days

Once your return is approved, we will provide instructions for returning any physical materials and process your refund within 10 business days of receiving the returned items or approval of the refund request.

Non-Returnable Items

The following items or services are not eligible for return or refund:

• Services that have been fully completed and delivered
• Custom development work that has been implemented and is in use
• Services that have been significantly customized beyond the original scope
• Third-party services or products purchased on your behalf
• Domain names, hosting services, or other third-party subscriptions
• Services cancelled after the project has entered the development phase

General Legal Requirements

This Return Policy complies with applicable consumer protection laws, including:

• Federal Trade Commission (FTC) regulations regarding online sales
• State consumer protection laws in Missouri and other applicable jurisdictions
• Distance selling regulations where applicable
• Consumer rights legislation protecting online purchases

If you are located in a jurisdiction that provides additional consumer rights, those rights are in addition to and not in lieu of the terms outlined in this policy.

Order Cancellation Policy

Before Service Begins

You may cancel your order at any time before we begin work on your project. Cancellations made before service begins are eligible for a full refund, minus any non-refundable deposits or fees specified in your service agreement.

After Service Begins

If you wish to cancel after work has begun, the following applies:

• You will be charged for work completed up to the cancellation date
• Any remaining balance will be refunded within 10 business days
• You will receive all work completed up to the cancellation date
• We retain the right to use completed work in our portfolio unless otherwise agreed

Cancellation by Us

We reserve the right to cancel or refuse service if:

• You fail to provide necessary information or materials
• You violate our Terms of Use
• Payment is not received as agreed
• There are circumstances beyond our reasonable control

Refund Procedure

Refunds will be processed using the same payment method used for the original transaction, unless otherwise agreed. Processing times may vary:

• Credit card refunds: 5-10 business days
• Bank transfer refunds: 7-14 business days
• PayPal refunds: 3-5 business days

You will receive an email confirmation once your refund has been processed. If you do not receive your refund within the expected timeframe, please contact us immediately.

Partial refunds may be issued in cases where:

• Only a portion of the service was unsatisfactory
• The service was partially completed before cancellation
• Specific deliverables were not met, but other work was completed satisfactorily

Contact Information

For questions about returns, refunds, or cancellations, please contact us:

Chakrellydhulio
520 Birch Hollow Way
Kansas City, MO 64112
Phone: +1 (469) 742-6681
Email: support@chakrellydhulio.world

We aim to respond to all return and refund inquiries within 5 business days.